Re: iPad not connecting to network

Lee1210 · ‎17-06-2022

Quite similar. Internet connects to everything else except ipad. When we put the password in it says incorrect password. But the same password works for laptops and TV.

Leanne_T · ‎17-06-2022

Hi @Lee1210

Does the iPad connect to another other WiFi network?

Have you connected the iPad previously?

Thanks 🙂

Leanne.

Lee1210 · ‎17-06-2022

Hi,

Yes. The ipad was been used for nearly 5 yrs now. We moved house so had to get ee. But now when we log in it says incorrect password but qorks completely fine on TV and laptop.

XRaySpeX · ‎18-06-2022

Tell the IPad to Forget the router's network & then try again.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎18-06-2022

Hi @Lee1210

Could you try the advice from @XRaySpeX and let us know if this works for you?

Leanne.