Ported number but iPhone won’t change

[Martynmordecai]

Hey all. 

I’ve received a text from EE saying my old number has successfully ported over from my old phone. 

I can ring people and it shows the correct number. 

people who ring me on the correct number I can get these calls. 

However my iPhone displays the temporary number and I can’t change this. I have power cycled the phone, turned iMessage and FaceTime off. However I still cannot change the number for my actual number. 

[Leanne_T]

Thanks for sharing, this is very useful for other customers @MAS8 

Leanne 🙂

[Chris_B]

@Martynmordecai   Leave iMessages and FaceTime off then restart the phone then check your number if that then shows correctly you can enable iMessage and FaceTime.  If it’s still wrong try restarting the device a few time with iMessage FaceTime off.   Do not enable iMessage and FaceTime until your number shows correctly. 

[Chumly]

This was the solution that worked for me! Thank you! It was driving me mad all day! 😅

[Markitos_672]

Very helpful!!!