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Community Activity
The App will not connect to the hub
I have. We. Trying to use the app ever since I switched from BT. It will not connect. This means I have no control over my WiFi service. I can’t even see what is connected to the hub. There seems to be an app update almost every day. I have checked ...
Resolved! HR Contact Information
Hi there - i'm an ex-employee, i never received my P45 because of an email issue, i now need to contact HR to request a copy of the P45. Could i have their email & contact number please. Regards
Does the EE supplied Motorola Moto G15 have WiFi calling capability?
Does the EE supplied Motorola Moto G15 have WiFi calling capability?
EE Smart Hub Plus – Can’t use multiple wired devices via a switch (DHCP issue)
Hi all,I’m hoping someone here has seen this before or can confirm if it’s a known limitation.The issue:I upgraded to the EE Smart Hub Plus recently and since then I can’t connect more than one wired device through my unmanaged Ethernet switch. The f...
Resolved! Not receiving discord SMS codes
Hi EE, im not receiving SMS verification codes from Discord on my number. Could you please check if short codes from Discord are being blocked, and help me get them working? My phone number is ******* Thank you! [mod edit: removed personal details ...
Moved over from BT and bill not what expected.
Hi got my first bill from EE today and it's £64, BT was £35. On the email I received 2 mths ago it's says were staying the same nothing will change .Contract will stay the same with the same ending date 13/12/25. BT account says bill on the 26 August...
Getting charged for something that's already been sent back
Hi allHas anyone else just received a letter from EE stating that they are going to be charged for a broadband hub that they've already sent back and have the proof that it's been delivered back to EE.
Fantastic service
I just have to say thank you so much to Tariq and his colleagues at south wales call centre. I am blown away by how over and above the job this staff member went. I was struggling with lack of service and that I had 2 separate devices but couldn’t fi...
Wifi calling not working
Can someone help please I have absolutely no signal where I live so relay entirely on wifi calling and it hasn't worked in a few days, I have tried all the recommended tips to no avail, nothing is working. I have a samsung s25
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
