Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Icloud

Amyhubbard2210
Visitor

‎20-10-2023 08:47 PM

How long does iCloud take to load on a new phone I’m currently 24 hours in and it’s still loading so I have no phone to use unless I use internet on the old device, when will I be able to use my new phone I’m paying for 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎21-10-2023 09:11 AM

Hi @Amyhubbard2210 

Welcome to the community.

Which iPhone are you using? Are you able to access any of the menus? Does it show a mobile signal anywhere?

Chris

0 Helpful
Chris_B
Grand Master
Grand Master

‎21-10-2023 09:34 AM

@Amyhubbard2210   Your backup to your new device and then length of time that takes depends on how much has to be transferred to your device.      Not sure why you think you need to mention about payments as your backup and the amount of time that’s taking has nothing todo with EE.     iCloud backups and iCloud are an Apple product and have  nothing to do with EE or what your paying for.


try switching the device off and reboot it.  It sounds like its got stuck.       

 

0 Helpful