Community Activity
Order
I placed an order for an iPhone 16 pro I payed the upfront cost but after I paid this the screen remained the same but payment was taken and I've had no email all day
Keep entering password
Every day I have to put the long password into my tv to watch Netflix, Youtube etc. I've tried switching off router, switching off tv, but nothing changes. Getting a nuisance now. Never happened with my BT router !!
Cloned number?
I think my number has been cloned. I keep receiving messages and calls from numbers asking who I am as they don't have it saved. I legit call about 3 people a month so it certainly isn't me. Has this happened to anyone else? Is there a solution? I r...
5G standalone (SA)
will EE Mobile get 5G standalone (SA) this year
Phone number
Hello, I transferred my phone number over to a different phone and then realised that phone wasn’t working properly so then swapped my SIM card back to my original phone, however I didn’t transfer my number back to my original phone when swapping bac...
Abroad and need help
Hello , I recently changed to a sim only when I was home for 3 weeks. Since heading back abroad my account states my contract with be terminated but doesn’t have my sim on there .. I’m away until Feb next year is there any way of checking it’s been s...
Roaming charges in Canada
Hi there,Visiting Canada in a few months' time and looking at options to retain mobile calls and data. As I have the Full Works package it looks to me that I can use my existing allowances (for calls and data) without any charge. Am I correct p...
Canceling my EE SIM 24 months plan
Hi everyone, I could really use some help!I’m looking to cancel my 24-month EE SIM contract, which began last July and is set to end next July. I’m currently on the 125GB plan with unlimited texts and calls for £25 a month.When I signed up, I had jus...
Fibre service has been down for 10days, 5 engr visits, BT/EE refusing to help me
Hi, can anyone help or offer any advice please.I'm an old BT fibre customer, migrated to EE. I have a fibre package with 500mb down, 73mb up (that's what I'm paying for).11 days ago my service died overnight, no PON on the ONT. Since then 'BT' have s...
Voicemail dusabled?
I've recently had a prompt to restart my phone due to updates from EE and now my voicemail isn't working. I've checked my settings and they seem to be OK. Any suggestions? Thanks in advance