Hi I purchased phone on 9th Feb

[Krishna1612]

Hi ee team,

I purchased phone on 9th Feb 2024 the monthly payment will be come after a month but after 12th days it's auto debit from my account could you please check and set the correct date for auto debit

It should be every month how come it will reflect after 12 days. 

The phone number is [edited] this is the contract number

Please check it.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[chistery · Accepted solution]

Hi @Krishna1612 

Please do not post personal info like phone number in your post, this is a public forum.

This post explains when you receive your phone bill, does this help you?

https://ee.co.uk/help/billing-payments/guide-to-bill/first-bill 

When will I get my first EE phone bill?

You'll get your first phone bill in the post around seven days after you join EE