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No Service

I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...

Roaming

I checked my plan and it says I have free Roaming in Norway and can use my allowance same as here. I then clicked to set up Roaming and followed the instructions. I was then messaged saying I was set up for roaming but it would cost £2.59 for 24 hour...

Kendo44 by • Visitor
  • 15 Views
  • 2 replies
  • 0 Helpful

Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand

set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...

Sooze27 by • Visitor
  • 308 Views
  • 8 replies
  • 3 Helpful

Contract phone

Hi I m looking for advice I applied last night for a contact phone honour 400 pro the 30pound has been taking out my account but I got a message saying my order was cancelled any advice please 

Audrey92 by • Explorer
  • 48 Views
  • 4 replies
  • 0 Helpful

Roaming - unable to use data

Can anyone help? I’m in Spain. I received the welcome message, selected the 7 day pack and I can make calls and receive texts but unable to access data. Was in absolute panic mode as code to access apartment was being sent by email. Thankfully my son...

New customer sim only

So I ordered a sim only last night as I’m joining as a new customer I entered all details then got message saying we need some more details we will call you in 48 hours. But received a email as well saying successful order and will update when dispat...

LeeBfc by • Contributor
  • 547 Views
  • 7 replies
  • 0 Helpful

Roaming pass expired - can’t get another

I bought a 7 day pass when I arrived in France .. that’s now expired , and I got a text to tell me with a link to renew. Took the link , chose the BUY Data tab and added on the only option - UNLIMITED data thinking that was the one - clearly it’s not...

Error Code YVM102

Getting code YVM102 after switching my box today.It is a wired connection that is good because I have my desktop next to my box and swapped the leads.Box powered off/on   and no effect.Router restarted and no effect.EE Tech support uncontactable.I ca...

Iphone Screen repair

I have recently dropped my phone whilst on holiday and have booked in with my local branch to their 2 hour repair service. Just wondering if they will accept my apple care+ that i pay for? I dont fancy paying the £300+ to have my screen repaired

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