Can’t track my order

[Anonymous17]

Why can’t I track my order? Whenever I try to track it it says, “Sorry can’t show details right now” it’s been over a week now 

[Jc2426]

Hi guys 

can anyone help with this query???

[Katie_B]

Hello @Anonymous17. 

Welcome to the community. 

When did you place your order?

Speak soon, 

Katie

[keribarnett4]

I have had the same, when tracking it says "Sorry, we can't show your order details right now." , ordered on the 15th September at 21:30

[steppyhen]

Try with your email address instead of your mobile phone number, that's what worked for me

[Anonymous17]

I placed my order on 17th of September but nothing shows for the order
number 😕