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Can’t find my order

Samlewxo
Explorer

I ordered an apple ipad m4 and I received a thanks for your order email but can’t track it and nothing new showing on my app 

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Thanks for coming back to me so quickly @Samlewxo 

I have just taken a look at the stock levels and for orders placed on Sunday, you can expect despatch within 7 days. 

If you download the ‎DPD App this will show all updates on your order once DPD receive your order. 

Thanks 

Ritu 

View solution in original post

3 REPLIES 3
Ritu_D
EE Community Support Team

Hi @Samlewxo 

Thanks for reaching out here on the community. 

I can imagine you are eager to receive your iPad. 

If you could let me know when you ordered it and what colour and memory size you went for, I can take a look at the expected delivery time for you. 

Thanks 

Ritu 

Hi @Ritu_D 

I ordered it Sunday night and yes it’s starlight 1tb 

thankyou for getting back to me 

Ritu_D
EE Community Support Team

Thanks for coming back to me so quickly @Samlewxo 

I have just taken a look at the stock levels and for orders placed on Sunday, you can expect despatch within 7 days. 

If you download the ‎DPD App this will show all updates on your order once DPD receive your order. 

Thanks 

Ritu