phone order

rickettsamari5
Visitor

I ordered a phone yesterday and i can't track in on my orders just wondering why is that. 

1 REPLY 1
Debbie_G
EE Community Support Team

Hi @rickettsamari5.

Welcome to the community.

There can sometimes be a short delay before a new order appears in the Orders section of your account.

If you haven't received any updates since placing your order, it's worth checking your Junk or Spam folder, as order emails can occasionally end up there.

If there's still nothing showing, the best next step is to get in touch with our customer support team, who can check the status of your order and provide an update on what's happening.

Debbie