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Apple Watch Series 8 International Roaming.

JAY1law
Valued Contributor
Valued Contributor

‎07-09-2022 10:48 PM

Will EE support International Roaming in the EU if I have the roam abroad smart benefit pass?

86 REPLIES 86
James_B
EE Community Manager
EE Community Manager
In response to nafrance

‎24-09-2022 01:59 PM

Hi @bcomerford, 

Roaming support will be implemented in the near future. As with any new service feature, details will be made available via ee.co.uk and our retail channels when they launch.

James

JAY1law
Valued Contributor
Valued Contributor
In response to James_B

‎24-09-2022 02:02 PM

Would be nice to have it, as I renewed my contract with the smart roaming pass, so it is something very much I'd like to see.

nafrance
Explorer

‎25-09-2022 08:07 PM

Thanks, @James_B  - if EE ever let you go, you'll have a great job in politics with that utterly non-committal answer!

Apple were pretty clear they were adding support for this, and EE were not in the keynote slide. We don't know if that was intentional, or an oversight, or just a non-exhaustive list.

If I can't get a definitive date, then it's time to move my business to a network that does support what I want. Ambiguity like 'we'll support it in the near future' isn't helpful. 2025 is the 'near future' from some viewpoints.

Be specific, or state that EE don't know - so those of us that care can move our custom elsewhere.

Jesper
Contributor
Contributor
In response to James_B

‎05-10-2022 09:10 PM

Thanks. When is “

in the near future.“ ??? I am coming out of contract and need to decide if I am leaving EE or not. 
Christopher_G
EE Community Support Team
In response to Jesper

‎06-10-2022 08:05 AM

That's all the information we have at the moment, @Jesper.

Chris

0 Helpful
Gorilla69
Visitor
In response to Christopher_G

‎10-10-2022 08:01 PM

So what the latest as of today? Are EE going to support Apple Watch roaming? If they are - when will it be? This is clearly a burning question for a number of your clients so it would be nice to have some clear and definitive information. 

James_B
EE Community Manager
EE Community Manager
In response to Gorilla69

‎11-10-2022 08:03 AM

Hi @Gorilla69,

Welcome to the EE Community. 🙂

Yes, roaming support will implemented in the near future. Details will be made available via ee.co.uk and our retail channels when it launches.

James

0 Helpful
Jesper
Contributor
Contributor
In response to James_B

‎11-10-2022 01:15 PM

@James_B this is the thing we are trying to get across... 'in the near future' isn't really cutting it. we need a date or quite a few people here will rush across to O2, Voda or one of your other friendemies.

James_B
EE Community Manager
EE Community Manager
In response to Jesper

‎11-10-2022 01:34 PM

Hi @Jesper,

Sorry, we don't have any further information to share at this time. Please keep an eye on ee.co.uk for future announcements.

James

0 Helpful
Xolsera
Investigator
Investigator

‎04-11-2022 10:04 AM

With my current contract coming up for renewal, do we have any information on when roaming may be available? I like others travel a significant amount and would hate to leave EE however, other providers already have roaming on Apple Watch as an option therefore, I may be forced to swap to another contract with someone else.