The EE Community

Samsung s25, galaxy pro 5 watch, inclusive plan but not roaming

Hi. I have a galaxy pro 5 watch and a Samsung s25 phone. I switched to ee from sky as sky don't offer watch plans. I'm paying for a contract which includes data plan for watch. Im in Spain and have roaming active, with no cap, on phone but if I try t...

Roaming Australia

I’ve also been unable to use my mobile phone since arriving in Australia today. I’ve been in Bangkok for the last 3 days and used the phone there with no issues and set up the phone before leaving the UK for international roaming - including Australi...

Sim query

I'm looking for a basic sim card for my dad's Doro phone. Not all sims these days work with phones that don't have 4G/5G. Are the EE pay as you go sims compatable for these phones?

Set up card payment, cancel direct debit.

I'm still in contact for my broadband, I want to cancel my direct debit and pay by credit card. Is this possible? I don't mind making manual payments once bill is issued, even better if the card can be charged automatically. How do I go about doing t...

Moving my direct debit

Slow Dispatch of new phone

I was in store last Thursday morning where we upgraded my mums phone. It’s the IPhone 14 128gb in white I believe. We were told we would likely receive it Friday as it was early enough in the day but if not we’d get it Saturday. But it hasn’t come an...

iPad automatic connection to EE

HelloAfter some technical support in relation to EE hotspot connection.Are there any circumstances where an iPad could automatically connect to an EE hotspot without a user manually connecting it. Ie going in to the WiFi settings and selecting  to co...

Re: EE website and app is unusable slow, total rubbish

EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...