Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 2246 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 70774 Views
  • 91 replies
  • 28 Helpful

No operator supported, so you can't add an eSIM

Hi everyone,I'm having trouble getting my Google Pixel Watch 2 to work in the UK with EE as my operator. I've already synced my EID with my phone number through EE, and they've confirmed everything is set up correctly on their end. Despite this, my w...

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Ess device 4GB

I have recently renewed my contract with a new phone and on my bill I am charged £13 for Ess Device 4GB . I don't know what this is? Can anybody help? 

Resolved! phone

Hello everyone! I have a Samsung A53 phone and it's not even 2 years old and it's already causing problems! I've had enough! I pay a lot of money for nothing, it's a joke! The phone freezes and closes itself, I can only open it the next day and it on...

Eluza by Explorer
  • 575 Views
  • 3 replies
  • 0 Helpful

Authentification Problem

My Android phone suddenly refuses to connect with our home wi-fi, citing an "Authentification problem" - any advice on haw to overcome this, please?(I have tried 'Forget ' wi-fi network, also flicked Aeroplane mode on/off and done fone re-starts - no...

mmatthej1 by Investigator
  • 1326 Views
  • 15 replies
  • 1 Helpful

Sim free phone

We prefer to purchase 2 android phones every few years,  we have looked on EE store website and can order them but after lots of wandering around the internet, we  just wondered once they arrive with us how easy is it to transfer the data, apps, phot...

Dw-56 by Contributor
  • 478 Views
  • 2 replies
  • 2 Helpful

MCK Code

I have a Samsung that I am trying to unlock so that I can use it on another network as it is locked to EE. I went online and got the code using the IMEI. It has given me a 15 digit code. I have tried to enter it but it asks me for an MCK code. It say...

Unlocking EE Phone

HiI need help unlocking an old EE phone but it is sayingEnter MCK Network unlock code blocked. Too many incorrect attempts.I used the code provided by EE but it didn't work?Can anyone helpPhil  

Phild921 by Visitor
  • 545 Views
  • 1 replies
  • 0 Helpful