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Community Activity
❗️Urgent: Unable to Receive SMS or Activate PLAN10 (Leaving UK Tomorrow)
Hi EE Community, I’m currently using a PAYG EE SIM (ending with 1513). I have topped up £30 and attempted to activate PLAN10 (£10 for 8GB), but the pack hasn’t activated and I haven’t received any confirmation. More urgently, I’m not receiving any SM...
Slow speed on new 990mbps package. Could cable be damaged?
Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...
Resolved! I lost my sim card
I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?
How to stop closure of fault when still ongoing problem
Fast fibre upgrade, now good signal but no wifi. Engineer came tried 3 different routers and new cables, still no wifi. Said fault due to Openreach installation, but Openreach check line when booked say no fault and close fault. Stuck with no wifi an...
IPV4 vs IPV6 and cloudflare
Using a Service that uses cloudflare which struggles to always keep connected. on making it work on my broadband i had to switch off IPv6 address allocation under http://192.168.1.254/IPv6.htm . it got me thinking why have i got to do this if EE are ...
EETV WiFi Signal occasional issue.
Intermittently I need to switch off my EETV Settop box and restart it because occasionally I'm unable to use the iplayer and apps, plus the mytv seems to be an issue as it goes back to the menu like the signal isn't strong enough, once I've switched ...
code Yvm102
Is just me but every time I turn on my pro box I get code Yvm102 or 105
Resolved! How do I migrate from BT Virus protect to EE Cyber Security
Recently changed from BT to EE.I have a Full Works package which includes EE Cyber security. It says I have no devices protected, but I had installed BT Virus protect on all my devices. 5 in total.This raises two questions:-1 Is my BT Virus protec...
Resolved! Still No straightforward answer!
I switched from Virgin to EE, with the promise that the £300 for the switch would be made as soon as the Virgin account was paid and verified. I emailed end of April to enquire and received a response to say that the credit would be applied with 28...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
