Galaxy flip 5 suddenly died
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19-08-2024 02:08 PM
I've had my flip for just undera year, no issues at all until yesterday I noticed it wasn't charging. I tried many different chargers but it wasn't working so I tried restarting the phone. It never came back on and will not turn on now no matter what I do. I've been through troubleshooting and tried to rest the phone, nothing has worked. Do I need to get in touch with EE about this or Samsung? I assume will be covered under warranty as it's less than a year old and not damaged
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19-08-2024 03:23 PM
Hi @shivles
If it's a manufacturing failure it will be covered by the warranty. Do you have insurance.
You can contact EE or Samsung warranty.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
