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Galaxy flip 5 suddenly died

shivles
Visitor

I've had my flip for just undera year, no issues at all until yesterday I noticed it wasn't charging. I tried many different chargers but it wasn't working so I tried restarting the phone. It never came back on and will not turn on now no matter what I do. I've been through troubleshooting and tried to rest the phone, nothing has worked. Do I need to get in touch with EE about this or Samsung? I assume will be covered under warranty as it's less than a year old and not damaged 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @shivles 

If it's a manufacturing failure it will be covered by the warranty. Do you have insurance. 

You can contact EE or Samsung warranty.

Thanks 




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