cant set up my email account on my galaxy s 23

[mickyl57]

i cant get my email on the s23 keeps saying there was a problem signing in to your account enter password again ,ive spoke to samsung about this i had to load all phone details to p.c. then factory reset phone re install all details this didnt work either i am ready to send phone back.

[Northerner]

Hi @mickyl57 

Which email account? (Hotmail, GMail etc)

Thanks 

[mickyl57]

its a blueyonder with virgin media

[Northerner]

Hi @mickyl57 

Have you set up the account correctly with the correct settings/password. It's unlikely to be the phone rather you have entered the incorrect details. 

https://community.virginmedia.com/t5/Help/Blueyonder-Email-settings/td-p/3369477

https://www.virginmedia.com/help/broadband/manage-email-account?_gl=1*avzhd5*_ga*ODcwNDU5NDc5LjE3MDI....

Thanks 

[mickyl57]

hi northerner been there all correct they are replacing the phone as i have done a factory reset to no avail

[XRaySpeX]

Are you talking about using your Blueyonder email addy as the username for your MyEE a/c?

[mickyl57]

no using it through samsung mail as an email account, getting issued a new phone as factory reset didnt help 

[XRaySpeX]

Try the GMail app. I find Samsung Mail not very good.

[Hammer1066]

Having trouble setting my email account

[XRaySpeX]

@Hammer1066 : What trouble exactly?

Who is your email provider? What have you put as the Incoming Server settings (all of them) in your Mail app, obscuring your name?