Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 176 Views
  • 4 replies
  • 8 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64523 Views
  • 91 replies
  • 28 Helpful

Find imei number for broken phone in order to fix it

Hey, I'm Claudia.My phone is broken and need to fix it.  To fix I need my IMEI number in order to book a repair and fix my phone. My phone is Samsung A52S 5G. Any ideas on what I can do? Need my phone to be fixed before the weekend. Thank you 

Google Pixel 6a

I've had the Google 6 for about 9 months . The battery. on the whole is okay but on several occasions in the last week I had the black screen of death where I am having to try and re-start the phone after it has switched itself off overnight.  The ph...

kelly37m by Explorer
  • 590 Views
  • 3 replies
  • 2 Helpful

S24

Is the samsung galaxy fe smart watch compatible with the s 24 ultra 

Mikebow by Explorer
  • 760 Views
  • 2 replies
  • 0 Helpful

Repair pricing

Can somebody in the know please advise on how EE come up with repair pricing? I've sent my Pixel fold in for repair as it kept dropping network connection and when I mean kept I MEAN kept. It would connect to the EE network then immediately drop conn...

Z Fold 5 Warranty

Hi few days ago inner screen in Z Fold 5 stopped working. I can see a discoloration in place where the fold crease usually is and few days later some bubbling start to appear next to crease. Is it covered by warranty? There is no mechanical damage at...

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Nohope by Investigator
  • 750 Views
  • 5 replies
  • 0 Helpful

EE no Data and Android V9 incompatibility issue

The information provided to me today by EE is that the mobile data does not work if your phone has an Android V9 or earlier. I just moved from Plusnet to EE and was informed by EE of the issue today. Why does EE not let potential customers know of th...