03-08-2024 01:12 PM
Hi few days ago inner screen in Z Fold 5 stopped working. I can see a discoloration in place where the fold crease usually is and few days later some bubbling start to appear next to crease. Is it covered by warranty? There is no mechanical damage at all.
Thanks
03-08-2024 01:22 PM
Hello @Nohope.
Welcome to the EE Community.
When did you purchase your Fold 5?
Have you recently dropped or exposed your phone to water?
Katie
03-08-2024 01:50 PM - edited 03-08-2024 01:56 PM
I have it for 9 months now and it wasn't dropped or exposed to water. With every fold now screen looks worse.
03-08-2024 02:03 PM
Thanks for getting back to me @Nohope.
Samsung warranty is for 12 months.
I'd recommend getting in touch.
Katie
03-08-2024 02:07 PM
Katie_B should i contact EE or Samsung directly?
Thx
03-08-2024 02:14 PM