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Z Fold 5 Warranty

Nohope
Investigator
Investigator

Hi few days ago inner screen in Z Fold 5 stopped working. I can see a discoloration in place where the fold crease usually is and few days later some bubbling start to appear next to crease. Is it covered by warranty? There is no mechanical damage at all. 

Thanks

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5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Nohope

Welcome to the EE Community.

When did you purchase your Fold 5?

Have you recently dropped or exposed your phone to water?

Katie

I have it for 9 months now and it wasn't dropped or exposed to water. With every fold now screen looks worse.

Katie_B
EE Community Support Team

Thanks for getting back to me @Nohope

Samsung warranty is for 12 months. 

I'd recommend getting in touch. 

Katie

Katie_B should i contact EE or Samsung directly?

 

Thx

Katie_B
EE Community Support Team

I'd recommend contacting the manufacturer @Nohope

Samsung contact information can be found HERE

Katie