Warranty

Robert-64
Explorer
 
5 REPLIES 5
Robert-64
Explorer

Hey all,,,,I have a Google Pixel 8a which I've had for around 4 weeks or so,,,had a message from EE saying that the fone is not covered by warranty,,,???

bristolian
EE Community Star
EE Community Star

What was the exact wording of this message you received? And what was the context to receiving it - did you say or do something?

Katie_B
EE Community Support Team

Hello @Robert-64

Thanks for coming here. 

Manufacturer warranty with Google is for 24 months. 

What number did you receive the text from?

Did you opt out of taking insurance with EE?

Katie

I didn't take the insurance,,,,,,I'm sure the msg was EE,,,,,now I think it
was a general msg,,, asking to take insurance,,,,I'll have a look to see if
it's not deleted,,, thanks Katie b,,x
Katie_B
EE Community Support Team

Be sure to let me know @Robert-64

Speak soon, 

Katie 🙂