Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62875 Views
  • 91 replies
  • 28 Helpful

Samsunng Tab A6

I  have a samsung EE Tab A6 that I can't get into because I forgot the password and google password. What is my best option to hand it back to EE and see if they can unlock it or just trade it in?

Resolved! Phone not picked up for return to EE

Spoke to EE who agreed i was mis-sold phone. ( for the 2nd time). So i now have to return my 'new' phone which they were organising for it to be picked up today.... (not to be confused with the 'OLD' new phone which i have to take to the local  retur...

Dug2 by Investigator
  • 476 Views
  • 6 replies
  • 1 Helpful

Delivery

Does it usually take that long for delivery when a new customer 

Sparks81 by Visitor
  • 290 Views
  • 1 replies
  • 0 Helpful

Resolved! Warranty

If I am on contract is my phone under warranty? I dropped it in water 3 weeks ago for no more than 2 seconds switched it off immediately but it isn't working. Put it in a bag of rice as advised by EE by unfortunately I don't have insurance and my hou...

Karenb1 by Established Contributor
  • 681 Views
  • 6 replies
  • 2 Helpful

Resolved! Google Pixel 6 Pro and Samsung Watch 5 (LTE)

Hi! I have a Google Pixel 6 Pro and a Samsung Watch 5 (LTE) I am wondering if I can make calls without the phone? The EE advisor who sold me the contract said that my watch would be registered with the network. But it looks like when using the phone ...

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