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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
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  • 91 replies
  • 28 Helpful

S22 Plus Battery must be faulty

I've had the S22 Plus for a month or so now and after having initial doubts about the battery I can now confirm the battery is absolutely horrendous.  For example, go to bed with 55% battery, wake up 7 hours later to see 28%.  No apps, no alarms, not...

Resolved! Does the Samsung s23 Ultra 512gb model have 8gb or 12gb Ram?

Hi, I wanted to order the new s23 ultra, i noticed they are doing a double storage at the moment if you pre order for 512gb storage rather than 256gbI was looking at reviews and seen there are 2 models of the s23, one with 8gb Ram and one with 12gb.I...

james_uk by • Investigator
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  • 3 replies
  • 1 Helpful

Pixel 6 not recognising sim

My pixel 6 that I've had since November 2021 has suddenly stopped recognising my SIM, I've restarted the phone, turned off removed SIM and put it back in, reset all my network settings etc I'm not sure what else I can do.Does anyone have a fix for th...

Aimsh by • Explorer
  • 514 Views
  • 3 replies
  • 0 Helpful

Galaxy Watch 4 LTE and switching phones

This is a heads-up for anyone switching to another phone and have the LTE version watch.I've just upgraded from the S20FE5G to the S23 Ultra and have the Galaxy Watch 4 Classic LTE model. After switching I had to ring EE to get the e-sim updated with...

walkerx by • Skilled Contributor
  • 1263 Views
  • 4 replies
  • 3 Helpful

La carte ne marche pas au Maroc

Bonsoir madames et messieurs,J'ai acheté une sim EE et j'ai fait un forfait de 5 pounds mais la ne marche pas du tout ici au Maroc quelqu'un peut m'aider svp.Mes salutations respectueuses.

Massir78 by • Investigator
  • 450 Views
  • 8 replies
  • 5 Helpful

Hi

Please I need to access call history from October and November 

Resolved! Do I need to get a new SIM card?

I'm on Pay as You Go. Have a Samsung Galaxy A5 2017 & just bought a Samsung Galaxy A53.I know they both use nano SIMs but want to know if I need a new one. I'm keeping same no

Android / Pixel Visual Voicemail ... 2022

Moving from O2 to EE has been like a step to the dark ages with respect to voicemail. There were 20 glorious months of visual voicemail on Pixel at O2 . It didn't even occur to me that a modern mobile operator would not support visual voicemail on An...

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