Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 63999 Views
  • 91 replies
  • 28 Helpful

VoLTE needs disabling on Pixel 6 Pro and others

Hi,As you're probably aware Google's Project Zero have announced serious issues with the baseband modems in various recent phones including the Pixel 6 and Pixel 6 Pro.The phones can be taken over via a maliciously crafted call over VoLTE or if WiFi ...

Eeupdates by Investigator
  • 2085 Views
  • 10 replies
  • 15 Helpful

Resolved! Pixel watch / EE pay as you go

I'm with EE as a pay as you go customer £10pmI'm looking to buy the new pixel watch direct from Google, with pay as you go will I be able to use my mobiles data for the watch or will I only be able to have use of all the functions IE txt and calls if...

Tjbeds by Visitor
  • 1789 Views
  • 10 replies
  • 2 Helpful

PAYG, Smart watch, contract,

Hi all,I've got a Samsung a51 and Galaxy Watch4 LTE (both purchased from Amazon) and an o2 PAYG plan for the sim on the phone.Can I get an o2 esim for my watch?Should I necessarily have a sim-only contract for the sim on the phone as well (in additio...

amir13 by Investigator
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  • 1 replies
  • 0 Helpful

Resolved! New phone

The phone was coming yesterday and it didn’t come I was told my address didn’t have my flat number so I called ee and they said I should be getting it in a couple of days but DPD has sent it back to you guys 

Texting

I'm having problems texting can you please me with this problem please my phone number is xxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Marc51 by Visitor
  • 297 Views
  • 1 replies
  • 1 Helpful

Can i sell my galaxy watch

Can I sell my samsung galaxy watch thats got 9 months left on my contract? I've had it a year and 3 months but I don't use it and want to sell it.

Kdsalt by Contributor
  • 1166 Views
  • 7 replies
  • 1 Helpful

Crome book

Hi I ordered a Chromebook on Friday afternoon and was told it would be with me on sat 11 th.  However as of yet I have not received a device or any info. Any ideas

Ian1657 by Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful

FRONT CAMERA UNAUTHORIZED USE

I have just joined EE.Could somebody explain to me why, when calling EE using 150, it turns on my front facing camera without notifying me or asking for permission to do so.That is complete invasion of privacy and something that I will be exploring i...

Mahneb by Explorer
  • 504 Views
  • 5 replies
  • 6 Helpful

Motorola

I would highly recommed everyone to not take the Motorola on the upgrade which EE customer service would like you to take as it's been the worst phone ever I have used.It's so slow and keeps opening other windows randomly which is a real pain.And now...

Ash2012 by Visitor
  • 351 Views
  • 2 replies
  • 0 Helpful