Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

No response to unlock request

I submitted an unlock request for my Galaxy Note 10 lite on 11th March(phone was bought from mobiles direct on an ee contract).I raised a complaint on 21st March to say that the unlock hadn't been actioned within 10 days.I've received no response (ot...

Resolved! EE SIM Only Plan with Xiaomi Redmi Note 11

I have an EE SIM Only Plan and am considering purchasing an unlocked Xiaomi Redmi Note 11. Can anyone see problems with this?

Beware of incorrect specs on the Oppo Lite models

Hi, just wanted to warn any customers who want to upgrade, beware of wrong advertising on the Oppo Lite models. Both the 8 and 5 Lite models (the Good as New offers) are advertised as having 256gb storage when actually they only have 128gb. Hope it h...

Lost apps after update

I updated my phone this morning and when it rebooted there were many apps missing

WhatsApp

Hi,I needed to revert from S23 Ultra to my old phone.WhatsApp backed up to Google etc. But it wouldn't load, kept crashing. Presumably, corrupted backup somehow.WhatsApp support is useless. They haven't helped. Google the same. Does anyone have any i...

mobile

hello i cant call out,no one can call in on my phone,i can use internet,altho it says i have no internet connected,,i tried to call 150 for help,but it wont even let me do that my number if some one can call and help me xxxxxxxxxxxxxx [Mod edit: Plea...

Oppo A54S

My Oppo A54S turned itself off during two calls, so I decided to reset it but when I did my usual 4 digit passcode changed to a 6 digit passcode… the only way I’ve found to get back in is by calling Oppo customer services, but that is going to wipe a...

Ee have lost my phone

We had a samsung flip 3 which went to a ee repair centre called sbe global service on the 9th march they apparently sent my handset back with dpd on the 14th of march and got told it as been lost or gone missing still not got it contacted the store a...

VoLTE needs disabling on Pixel 6 Pro and others

Hi,As you're probably aware Google's Project Zero have announced serious issues with the baseband modems in various recent phones including the Pixel 6 and Pixel 6 Pro.The phones can be taken over via a maliciously crafted call over VoLTE or if WiFi ...

Resolved! Pixel watch / EE pay as you go

I'm with EE as a pay as you go customer £10pmI'm looking to buy the new pixel watch direct from Google, with pay as you go will I be able to use my mobiles data for the watch or will I only be able to have use of all the functions IE txt and calls if...