WI-FI Calling on Samsung Galaxy S24+

[IG1980]

I am using a Samsung Galaxy S24+ bought abroad, with an EE Pay-As-You-Go / Prepaid SIM Card.

I do not see the Wi-Fi calling option in Settings.

Is that due to the phone, or due to EE not supporting it for PAYG customers? And what about VoLTE and 5G?

[Northerner]

Hi @IG1980 

Where did you buy it as it will be designed for that region. 

Thanks 

[Chris_B]

@IG1980  PAYG customer’s don’t get 5G access (yet ). And WiFi calling and VoLTE is available to PAYG customers.  

 Your phone is the culprit I recon. 

[IG1980 · Accepted solution]

I found this on another forum:

In the end I had to go on to Vodafone UK Chat and ask them to send me the Wifi Calling Update OTA straight to my phone, which they did just now and within a minute wifi calling option now showing and working,. I now have VoLTE working and Wifi calling working, im using Sim1 and sd card, so very happy

Do you know if there is a way to trigger OTA updates from EE?

[IG1980]

Hong Kong. However, does that mean if/when you travel abroad, WiFi calling wouldn't work?

[IG1980]

I spoke to Customer Service and they showed me that even though I cannot see VoLTE in Settings anywhere, the phone is set to it by default. Namely, we Switched off Wi-Fi and VoLTE appeared.

Similar to Wi-Fi Calling.

I also received an OTA configuration update.

[Chris_B]

@IG1980  WiFi calling is for UK usage only with that EE sim.