Up grade

Jules108 · ‎15-10-2022

I am trying to upgrade how can I do it high call volumes wene ringing and cant up grade on line

Schockwave · ‎15-10-2022

@Jules108 , try ringing first thing in the morning. I rang upgrades on Monday at lunchtime and it was 15 minutes before my call was answered, as I new the weekend would be busy with probably fewer staff working, being a weekend.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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bristolian · ‎15-10-2022

What happens when you try to complete your upgrade online?

Schockwave · ‎15-10-2022

@Jules108 , try ringing first thing in the morning. I rang upgrades on Monday at lunchtime and it was 15 minutes before my call was answered, as I new the weekend would be busy with probably fewer staff working, being a weekend.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Jules108 · ‎15-10-2022

Thankyou

Schockwave · ‎15-10-2022

@Jules108 , you are welcome, hope you have some success getting through to customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.