Replacement phone upgrade

ClareG2 · ‎28-07-2025

Hi

I have a contract that i can up grade if I swap my phone. I am happy to do this.

The phone however is a replacement due to loss of original one. Can I still upgrade or is it void due to phone not being the original.

Chris_B · ‎28-07-2025

@ClareG2 EE are will be expecting the device you say you are trading in that’s all.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Chris_B · ‎28-07-2025

@ClareG2 EE are will be expecting the device you say you are trading in that’s all.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.