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Unlocking a Samsung s21 plus

Cav1904
Visitor

‎24-09-2022 04:55 PM

Got IMEI 1 and 2 codes but when entering either of these to unlock the phone says there's a problem at EE end and to try again later?

 

Any ideas?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-09-2022 05:08 PM

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

‎24-09-2022 06:42 PM

@Cav1904  You only need to give the IMEI for the physical SIM card slot.  (Sim 1) 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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