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Unable to makmake calls

Christine1952
Investigator
Investigator

Hi I fell asleep with fone in hands last night this morn im unable tou make any calls everything else is working apart from this i think I may of pressed something on phone this has happenned before but cant in the life remember how I hot it back going ive got android A16 can someone please help my phone was on the apps when I woke up so obviously touched something  many thanks chris

9 REPLIES 9
bristolian
EE Community Star
EE Community Star

Does your phone show coverage indicators? Can you receive calls? Can you send & receive text messages?

What happens when you try making a call? Does it make any difference if you dial manually or choose someone from your contacts?

Yes tried that all rest is going OK can send mess but calls just cut off im
sure ive pressed something on the apps page
Michael_D
EE Community Support Team

Hi @Christine1952 

Are there any different symbols on the screen of the phone to what you normally see?

Have you tried to restart the phone?

Michael

No but it's sorted now i pressed something on the app in my sleep but it's
sorted now but many thanks for getting back to me really appreciated. Chris.
Michael_D
EE Community Support Team

Brilliant news @Christine1952, thanks for the update.

Take care and have a great day.

Michael

For the benefit of others who may come to this forum with a similar problem and seek help...

what was the fix?

Thanku Michael yoj too have a good day
Sorted myself thanku

@Christine1952 wrote:
Sorted myself thanku

I understand this, but I was asking specifically what you did to resolve this.

This forum is a community one, where users come seeking help with their issues. Another person may come on here with a similar issue to yours, and if you can explain what you did to resolve your problem, it may help them.

Otherwise this thread is meaningless - "I had a problem and I solved it myself". So are you able to explain what you did, or what option you pressed, to sort it?