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Pixel watch simply doesn't work

Pixel-is-a-scam
Contributor
Contributor

‎03-04-2023 06:06 PM

I need to find someone who can help me with my pixel watch. It has never synced anything but notifications. I cannot use the calendar, weather, or anything else. If my phone isn't connected it doesn't receive calls or notifications either. I have spent hours with support who are completely clueless. Anyone out there able to help? I'm paying a monthly fee for an esim that seems completely pointless. 

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14 REPLIES 14
Pixel-is-a-scam
Contributor
Contributor
In response to James_B

‎04-04-2023 03:10 PM

I'm not sending you personal information by PM. With all due respect there is no privacy policy, no indication of who you are, how data will be handled, why, or anything else. I'm already waiting on 2 promises to call and I'm not here to hold your hand. If you can't keep your promises as a matter of course you're also going to be incapable of resolving the issues I've contacted you about many times. I have put hours and hours into this. It's now time for EE to pull it's finger out and do something. 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Pixel-is-a-scam

‎04-04-2023 03:22 PM

Hi @Pixel-is-a-scam,

I'm a member of the EE Community Support Team. You can verify this by following that link or by viewing the description next to my avatar.

You can tap here to Read Our Privacy Policy.

If you'd like us to look into the issues you've highlighted in your posts, please reply to my private message. If you'd prefer not to share your contact details via the community, please get in touch on 150.

James

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Pixel-is-a-scam
Contributor
Contributor
In response to James_B

‎04-04-2023 03:43 PM

I've got in touch by 150. You've said you'll call me back. You probably won't. 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Pixel-is-a-scam

‎04-04-2023 03:58 PM

Don't hesitate to respond to my PM if you'd like us to chase this up for you @Pixel-is-a-scam 

James

0 Helpful
Pixel-is-a-scam
Contributor
Contributor

‎04-04-2023 08:41 PM

Moving on from EE's worthless flannel. Can anyone out there offer any technical help with the watch itself? Google just tell me it's the carrier I need to speak to and EE don't seem to employ anyone technical at all. 

0 Helpful