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Mobile Broadband Data

Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...

Barely usable internet for about a week

I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

Birthday Marketing Text

Hi,I’ve received a text offering me a discount on tech purchased through EE for my birthday.Is this a scam? I have contacted EE by phone today who have assured me they didn’t send this text but if so then this is concerning as it appears as though t...

Admin Number or Email

Hello, I am a former employee of EE. Is there a number or email I could get in contact with for employee admin? Thank you. 

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Watch all Roland-Garros via Red Button

What is the Connected Red Button? The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+. Features include: More To Watch railTimeline MarkersEvent Alert...

Hi my broadband bill is to high

Hi my broadband and landlines bill is very high 

Unable to activate EE Cyber Security Duo