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Phone isnt connecting

Pixie71
Investigator
Investigator

My phone isn't connecting to the internet. My internet isn't down.

13 REPLIES 13

Thank you, I'll likely need assistance with doing this, so will wait for someone to help me. Thank you.

Leanne_T
EE Community Support Team

No problem @Pixie71 

Let me know how you get on 🙂

Leanne.

I went to town to ask in a couple of shops what to do.  Turns out it was connecting to their wifi.  So the solution was to reset my router, unplugging for 30 seconds and forgetting network on phone to reset connection.

 

Thanks again for your help.

Leanne_T
EE Community Support Team

Great news @Pixie71 

Glad to hear this is sorted for you 🙂

Leanne.