The EE Community

Way this month my bill coming £39

EE maintenance

is anyone else having problems with logging into the my EE app as I’m struggling to login 

Cannot access EE to buy a roaming package in Canada

Hello, I'm in Canada for 2 weeks. When I landed I received a message from EE about roaming and purchased a 7 day roaming pass.  Yesterday, I received a text that it was expiring with a link to buy a new roaming pass. Unfortuately, when I tried to use...

Roaming not working

I arrived on the 13th and get no network? I have spend cap of 20 pounds before I left the UK. Why can't I get no calls or make calls.  

Apple Music benefit not linking

Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...

Disputing a 'charge to bill'

Question: I've just came off the phone to a guide who advised it's not possible for EE to dispute a transaction with Apple and that I need to go back to Apple, is this correct?My Apple One subscription is billed to my EE account, which has been fine ...

Ggg

Hi 

Will BT WiFi disc work with new ER Smart Plus router

Title says it all. Currently have BT Hub 2, about to receive EE Smart hub Plus.Will my existing BT WiFi disc work with new EE hub?Needs to as my old BT Youview box needs the Ethernet feed from the disc to work as it doesn't have WiFi.Thanks John

5gee router which antenna

Can someone point me in the direction of the best Antenna for the 5gee router I got delivered today, EE tell me they don't sell one to go with it?!