Mobile

Marie6210
Visitor

‎02-06-2025 06:30 PM

Can't use messages or receive messages 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎02-06-2025 06:34 PM - edited ‎02-06-2025 06:35 PM

Hi @Marie6210 

  • Are you on EE PAYG or pay monthly contract.
  • Are you in the UK. 
  • What device and message app are you using. (Assuming it is android)
  • Have you checked your message service number if you're using EE SMS gateway.

Thanks 

 



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Chris_S
EE Community Support Team

‎03-06-2025 08:58 AM

Hi @Marie6210 Just to add to @Northerner's questions, are you able to use calls and data?

Chris S

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