Mobile Data Ceased Working
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22-01-2023 02:27 PM
Phone Model: Sony Xperia M2 D2302
So, another of these posts...
After having come out of Airplane mode when I returned to the UK my phone decided to no longer transmit or recieve any mobile data.
I've gone through the usual steps of restarting, SIM re-insertion, Airplane mode faff, resetting of all APNs and manually getting it set back up as well as using the online service to get the automatic install sent over (https://setup-ee.wdsglobal.com/internet).
As this has happened once before many years ago and magically fixed itself when I changed my pack I have the weird feeling the problem lies most likely with EE.
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25-01-2023 05:07 PM - edited 25-01-2023 05:10 PM
I don't have any other phone around that still takes the old micro sim size to try that with.
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25-01-2023 05:18 PM
Hi @nativevs.
Are you able to give us a call? our technical care team can be contacted on 0800 079 8586 free from any landline or provider.
Katie

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