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MCK CODE ON SAMSUNG

Tinor
Investigator
Investigator

Hi guys!

Please this is my first time of using a samsung phone. I entered a wrong unlocking code for a number of times and the phone is now saying that I need an MCK code to unlock. Please I did not know anything about the unlock code hence my inputting a wrong code. 

 

I need your help guys. My phone is Galaxy A40.

Many thanks! 

11 REPLIES 11

@Northerner

PPlease I have tried the link but I stopped where it keeps asking for an EE Number. How do I get passed that spot ? I do not have an EE number and I have tried inputting my number but it keeps being rejected. How do I get the number. 

Chris_B
EE Community Star
EE Community Star

@Tinor   You use the first IMEI number . 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.