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Google Pixel 7a battery drain

RedBrian84
Visitor

My Pixel 7a has a terrible battery life - it's a new phone but the charge drops incredibly quickly. For instance this morning, I turned my phone off for a work meeting. The charge was 93% at this point. When I turned the phone back on, it's now 28%.

 

The phone recommends optimisation features such as putting apps to sleep etc and I have done everything asked of me, including deleting apps that would otherwise be useful - but surely this shouldn't have to be the case on such a new phone.

 

Is there a way of having the battery replaced?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@RedBrian84   If the device is off it shouldn’t be using the battery.   You need to have this look at.  If it’s under 1 year old the battery has a 1 year warranty.     You can go to a EE store to have this looked at.      

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.