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ESIM

raeedavidson
Investigator
Investigator

‎13-06-2024 08:55 PM

Hi! 

So i want to activate my esim but my sim card is stuck in my phone and its not going to come out. Is there anyway of activating my esim without it?

Thanks!

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎13-06-2024 09:34 PM

@raeedavidson  You need the sim in the device to start with as it needs to move the information from the sim to the eSIM.     Is the sim card working still and are you a contract customer?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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