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Galaxy 23ultra and Galaxy watch ultra....any updates on esim issues?

Cyborgtf3
Valued Contributor
Valued Contributor

Hello all,

Has anyone got the Galaxy watch ultra to work with the esim yet, it's been a few weeks since I opened a ticket and had tech support but I'm still in the same situation where I can send/receive sms and use data but unable to make or receive phone calls,I don't want to leave EE as I find the support very good but it's frustrating to spend so much money on a watch and jot be able to use the esim function which was one of fhe main reasons I bought the watch in the first place, if anyone has been given a working solution it would be great to hear..

All the best

Dean

10 REPLIES 10
Leanne_T
EE Community Support Team

Hi @Cyborgtf3 

Thanks for trying the update. 

If texts are not working for you, please get in touch with our tech guides on 150 and they will get this looked into for you. 

Thanks 🙂

Leanne.