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Community Activity
Smart wifi plus
I have set up my new smart hub plus but can't get my smart wifi plus connected it just keeps flashing orange ive tried resetting tried with the ethernet cable it then connects but as soon as i move it upstairs it won't connect please help
EE TV Regularly Freezing with ASUS DSL-AX82U Router
Hi, I am using an EE TV box connected using broadband via WiFi. My TV reception on any channel I am viewing regularly ceases/freezes every 4 minutes 20 seconds and I receive an error message on screen (IPC6023) stating there's a problem with my broad...
Data usage in the USA
HiI wonder if anyone can help. We have unlimited data. In May we went to New York. I have a Dual Sim with and EE is my work number. I switched off the EE sim installed and e-sim. I am sure data was used on that e-sim. My daughter also went and instal...
Tv stations
I seem to be unable to get most of the channels on my tv I was supposed to be getting
Resolved! Pac code
Hi there,I have tried to find an answer to my question but no luck. Let's say I have an EE contract part way through it's term, I want to keep this contract but change my number. The number I want to use is pre existing. My question is, can I use a p...
Website not at all user friendly
EE website is absolutely rubbish. I cannot find my bill or details of my package anywhere. All there is is a big banner telling me to download the app to view my bill. I don't want the app. (I'm sick and tired of needing an app for everything tbh). I...
POSTCODE ISSUES
Hi.I am trying to change providers but it seems issues with my postcode prevent this. For some reason, multiple companies use the postcode for the road next to my property, rather than my actual postcode. Normally it's not a problem as the post stil...
Resolved! Account app
Any one else who can not see billing on app or computer
ONT misinstalled, now told it can't be relocated?
Hi all,Got "upgraded" to full fibre last week, engineer installed the ONT in my hallway. He didn't explain what the ONT was so I didn't question the location at this point - I had no idea it was going to have to be ethernet-cabled into the back of my...
Transfer from BT
I was transferred automatically from BT to EE for broadband. I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99.
