Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can we get a confirmation on the Pixel Fold Delay please.

spikerules
Established Contributor
Established Contributor

‎24-06-2023 01:38 PM - edited ‎24-06-2023 01:38 PM

There are so many differing replies from customer support and from community managers here. We need an actual realistic time frame please.

Today I was told 29th at the earliest and I ordered on the 30th of May...

0 Helpful
30 REPLIES 30
Halfman
Established Contributor
Established Contributor
In response to cf9292

‎26-06-2023 03:22 PM

Have you received any notification from DPD. So far I haven't. 

 

0 Helpful
cf9292
Investigator
Investigator
In response to Halfman

‎26-06-2023 03:33 PM

I haven't yet either. Though, they said DPD haven't collected yet which is when the tracking information gets sent out.

0 Helpful
Halfman
Established Contributor
Established Contributor
In response to James_B

‎26-06-2023 03:59 PM

Hi James

So far no one on any of these posts as received any notifications from DPD/EE to show or confirm anything you have said about receiving the pixel fold by 27 June.   It is now nearly 4pm .

Are you posting the same information on different chats. Do you have 100% confirmation as to what exactly is happening or is everyone from EE just taking guests. Why doesn't someone from EE actually get in touch with a manager or who ever is responsible for the pre orders and provide everyone on here with 100% accurate information.  It would solve everything.   If your not in a position to find out . Find out who is and ask the necessary questions so we as customers can get the right information. 

There is way too many people coming off with so many different dates . I just can't understand why any team leader won't take on board what's so many customers have said and these queries resolved asap.

0 Helpful
spikerules
Established Contributor
Established Contributor
In response to Halfman

‎26-06-2023 04:07 PM - edited ‎26-06-2023 04:07 PM

Hey all. DPD app has sent me a notification that they have recieved parcel details from EE.

0 Helpful
Halfman
Established Contributor
Established Contributor
In response to spikerules

‎26-06-2023 04:11 PM

My pixel fold will be delivered tomorrow. OMG

0 Helpful
Halfman
Established Contributor
Established Contributor

‎26-06-2023 04:12 PM

My pixel fold will be delivered tomorrow.  Omg

0 Helpful
Halfman
Established Contributor
Established Contributor
In response to Halfman

‎26-06-2023 04:13 PM

My pixel fold will be delivered tomorrow. Omg

0 Helpful
cf9292
Investigator
Investigator
In response to Halfman

‎26-06-2023 04:15 PM - edited ‎26-06-2023 04:15 PM

Confirmed by DPD. Tomorrow for me too! 🤭🤭

0 Helpful
Nathnewt
Explorer

‎26-06-2023 07:25 PM

I've still hear nothing from DPD but have had texts to say my new EE plan has started. Fingers crossed it just shows up tomorrow 🙏

0 Helpful
williamcbrown58
Explorer
In response to James_B

‎26-06-2023 07:41 PM

I spoke to EE this morning and was told that they had no stock and did not know when they would get any.  I had pre ordered before 6th June. Was told 27 June delivery date.  Was offered a Samsung fold 4 instead.

0 Helpful