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Android / Pixel Visual Voicemail ... 2022

Profile closed
Not applicable

Moving from O2 to EE has been like a step to the dark ages with respect to voicemail.

 

There were 20 glorious months of visual voicemail on Pixel at O2 . It didn't even occur to me that a modern mobile operator would not support visual voicemail on Android. 😞

 

There are many good things about EE, but whatever is going on with visual voicemail on Android isn't one of them. EE please show some interest in making your services rock.

11 REPLIES 11
Jon_K
Former EE Employee

Hi @Profile closed.

 

At the moment we only support visual voicemail for iPhones.

 

If anything changes we will update our visual voicemail help page.

 

Jon

 

 

This is really poor and is the same line that EE has been pedaling for years. Frankly, EE deserve to loose customers for the lack of support for this. Android devices account for more than 50% of phone users in the UK and yet EE has fail to implement this feature, despite offering it to iphone users for years.

 

Try harder.

It would be useful to understand what the delay is? Is Android's implementation not as easy to implement? Is it even being worked on?

Chris_B
EE Community Star
EE Community Star

@Gauntlet   What the delay is ?  Who said there is a delay?   Who said it was coming to EE ?   At a guess and it’s only a guess I wouldn’t be surprised if it never came to EE as long as EE is a major partner of Apple.  There will be all sorts or contacts between Apple & EE.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Totally agree. EE and Apple marriage is preventing birth of visual voicemails mail on android. Totally anti-competitive measure. Waiting for my contract to end and move to O2. 

This stance from EE is preventing competitive services to appear on android. Would you see any EE collaboration with android to provide YouTube premium or android play or Google 1 services to packaged as part of bundle. Someone should start a ‘petition’ of some sort from consumers  to help achieve make corporate giants listen to us. 

Chris_B
EE Community Star
EE Community Star

@Link-2345   As I said it’s only a guess.   So please don’t take it as that is the reason why.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
JamesGalea
Visitor

I have just been told by the Leavers Team (150 option 4) that visual voicemail is now provided for Android users. I even confirmed the model of my phone. It has been activated and I am told to wait for a few hours for it to work....!

 

uvarvu
Established Contributor
Established Contributor

Pix or it didn't happen!!!!