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Community Activity
Trying to merge EE mobile and broadband accounts on to the same ID
Have been trying to get EE to merge my mobile and broadband accounts which are on separate email IDs to the same ID so I can access them both easily on the app. Every time I try to do this on the app I am told the accounts are already linked but my b...
Australian calls
HiI’m currently in Australia. I purchased a roaming package to cover Australia and SE Asia before leaving. My texts work and data work but my phone calling won’t. I have checked my spend cap and put it to max at £50. Problem is I can’t phone 150 as m...
Inquiry About Switching to Pay As You Go Mobile Plan
I am currently on a monthly mobile plan, but as I spend less time in London now, I find the fixed monthly cost too expensive for my usage. I would like to switch to a **Pay As You Go** (PAYG) option where I only pay for what I use. Could you kindly g...
esim
Hi. I have a pay monthly phone plan with a physical sim card. Can I change to an esim and use the same esim/number on my samsung galaxy smart watch or would I need 2 separate esims, one for phone one for watch?
Handset Trade In - Billed for Not Returning Handset (Even with Proof of Delivery
Just want to vent my absolute frustration at EE. After upgrading my handset in store and signing a new contract I returned my old handset using the supplied packaging from Likewise as per the trade in agreement. Two months later I receive a whoppin...
Frequent disconnection from mobile network
Hi everyone,I’m wondering if anyone has experienced this issue or knows how to fix it. I signed up for EE’s unlimited plan last August and was happy with the service for the first few months. But recently (past couple of months), I’ve been experienci...
Resolved! EE billing and passcode messaging
Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...
Returned kit
I returned my unopened internet kit and you still took the £85.00 from my bank account and kit was sent back on time and I need the money reimburse d into my bank account asap or am going trading standards over this
Rubbish connection
I moved into my new home in March and went with EE for broadband. Had issues with engineer installing at the beginning which was a put off. Now modem working but only fibre connection in the house is in my daughters bedroom. My living room at other e...
My EE Service not coming back online from beung suspended
My service was suspended due to not being able to pay. But then i proceeded to pay today and got confirmation but my mobile services have not be put back online and i need them urgently to make calls text and use mobile data. What should i do?
