Account

Does anyone know how to contact EE as I have purchased a television from them and my order summary does not offer a tracking number and if you click the link it takes you to royal mail when the order is showing as shipped via DPD 48 hour delivery?

Order tracking doesn't work

I upgraded to a new iPhone 17 Pro Max Silver 256GB on the 8th January. Received the confirmation email the same day, saying the estimated delivery date was the 9th. I did think hat wasn't going to be the case but my main problem is that tracking does...

Re: Live chat

I would like to ask my contract of SIM only plan.

Changing Direct debit detail

Hi - I’m trying to change my bank details for my mobile. The option for me to change the details is greyed out. I’ve paid this month’s bill via Apple Pay so how do I do this? thanks

Contract

hi, I placed an order this morning & took the £29 upfront fee - the screen then went black and I didn't get an order number or confirmation number. I have had no email either regarding it but I did get an email with the pre contract terms and conditi...

Dissatisfied

I’ve been told since September that I would be compensated for loss of internet access , to being told today that I am not entitled, then being told that I will be held responsible for a disconnection fee when I leave to a more understanding network ...

Phone

Where do I get my order reference number. Ordered a phone on the 31st and still have not received any emails or texts with an order reference number. In store told me to contact customer services which was no help either. I cannot track the phone.

Resolved! adding new devices to plan

I just added an extra computer to Cyber security. It shows up as "installed" on this computer but on my subscriptions it still shows only one device activated. Also the activate button doesn't work for the option to include identity theft. Tried spe...