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broadband bill

i am unable to see my broadband bill but can see my mobile bill

Trouble with trying to get a sim

Hi. Im logging in via the app. Selecting sim i want, it then goes to website. Makes me log in again, then pops up with a msg saying "account closed", if my account was closed then why am I paying for expensive full fibre? Thats a lot of money to b...

Unable to login

i've been unable to login for a while now... i saw a post saying someones phone numbers had been cleared preventing a successful login... where can I check this?!

Order phone

Hi. I just placed an order. The money was debited from my account during the initial payment, but no order number was displayed. I'm not sure if the contract was concluded. I didn't receive a confirmation email and I don't have an order number.

Re: EE Upgrades: All you need to know

hi,my phone is broken and the customer service agent in your store thinks its possibly a virus so it may not be possible to repair it. i asked about an early upgrade and he said this is an option as my flexpay contract is due for renewal in july. he ...

Resolved! Order tracking

Hi all. I ordered a tv on Sunday and received an email yesterday(Monday) To say the tv had been dispatched. The order has DPD 2 day on it but there's a link to 'track order' which takes you to the parcelforce website. The link doesn't seem to be pres...

Dissatisfied

I’ve been told since September that I would be compensated for loss of internet access , to being told today that I am not entitled, then being told that I will be held responsible for a disconnection fee when I leave to a more understanding network ...

Top up

I am in a place where I don't have connection to top up or use data or any outbound activity. Meanwhile I have recieved this message that If I don't top up within 20 days my number will get deactivated. Now, I aked a friend of mine to top me up but h...

Contract termination on bereavement

I lost my wife 3 months ago I hve been paying her EE bill in the mean time.her sim contract ended in december 2025 and the phone will end in november 2026can I terminate the sim and keep the phone as there are images and data I wish to keep?Also can...

Re: Live chat

I orders a Apple Watch wire last Wednesday I then received on Friday on email saying it's on its way. Since then it's never been delivered I've never had an email to say it's been delivered yet when I go track my order apparently it has been delivere...

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Resolved! Order tracking

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