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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

5307 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

4912 Posts

Orders

A place to ask questions about your orders from EE.

5997 Posts

Activity in Account

Worst internet provider

Can’t wait till my contract ends. Internet is so rubbish. Upgraded to FFTP and still lagging. The app is also rubbish. Will never use EE again

CLB78 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Worse App and Service Ever

This is by far the worse Service ive been with. Ive stopped topping up my PAYG sim due to crisis problems and mental health, I received a message I need to topup otherwise my number will be recycled... yet I have everything linked to this number, ema...

Issues with app and website

Hi,Im trying to do my early upgrade at the moment - pretty happy with the plan I’ve selected and everything is decided. I went through the app initially and got all the way to checkout before the app directed me to the website.I assumed this was just...

NoahStev by Explorer
  • 13 Views
  • 0 replies
  • 0 Helpful

No broadband.

I’m from colchester and have not had any broadband all weekend. I have phoned 150 and told they know about it and are fixing it. I honestly dont think anyone is fixing anything until monday comes. Not happy with the service. 

Resolved! My billing

I don’t know what going on but this absolutely crap I can’t get into my account to see my billing 

john0563 by Explorer
  • 336 Views
  • 5 replies
  • 2 Helpful