Contract phone

Cazza30 · ‎19-01-2026

Hello can someone help ive placed a order for a new contract but ive not had a email confirming my order and payment

Northerner · ‎20-01-2026

You will need to speak to EE CS on 150 and check your order status. Ask them for your order number then you can check EE order tracking.

You can also download the DPD app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎20-01-2026

Hi @Cazza30

You will need to speak to EE CS on 150 and check your order status. Ask them for your order number then you can check EE order tracking.

You can also download the DPD app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.