Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Personal hotspot

My phone mysteriously "crashed" yesterday and now I have no personal hotspot -- and it's telling me I have to contact EE to get permission to add a hotspot to my account. What?! I had one until yesterday! I have unlimited data on my account. How do I...

Resolved! Unable to gift data.

Currently on an unlimited data package but unable to gift data to other phones in my nameError message says unable to gift data as you have less than 550mb of dataI can gift from other phones eg one has 2gb of data left I can gift from, but nit the o...

Resolved! Hi! If i use another subscription pack my data will roleover?

Resolved! Block a phone from internet use temporarily

Anyone know if you can block an iPhone on contract with EE temporarily so a teen can't use it to connect to the internet or use data.

my sim no have service xxxxxxxxxxxxx

my sim no have services [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Data outside EU

I am currently in Barbados and I would like to add data for one day.i cannot do so in my account as the add-ons show only for EU

Resolved! Roaming

I have a business account with a £2 EU built in add-on. Does this cover USA and does it kick in automatically when roaming required.

Resolved! Gifted data

Why am I getting a notification saying iv used 80%of my gifted data ? I use my hotspot for my Xbox and was assured I had no limits on doing this at time of taking out this contract

Can't get 4g when I leave the house x

Resolved! Cancel contract

Hi..anyone know the best way to cancel a pay monthly contract?. I have been trying to get through to EE for the past two weeks, at one point waiting for 45 mins and still no answer. I am now paying another month because of this. Anyone have any ideas...