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EE broadband delay

Hai,I have an issue with the activation date of broadband in my new home. Initially it was stated that the date is on 31st July, but recently just got email saying it has been postponed to 20th August. Since I will be working from home, can the date ...

Youleez by • Visitor
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  • 1 replies
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Chang broadband

I’d like to downgrade my broadband plan because the current price has become far too expensive. When I first signed up, I was paying around £28 per month, but it’s now increased to £42 per month, even though the broadband speed and performance haven’...

Mmkk16 by • Visitor
  • 11 Views
  • 1 replies
  • 0 kudos

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Apple Watch

I’ve just upgraded my  broadband, and in the deal was an Apple Watch series 11. The question is, at the end of the contract, does the watch become mine or remains on loan like the equipment. I’ll be paying £30 a month for watch, it’s a question I for...

robh661 by • Established Contributor
  • 21 Views
  • 2 replies
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Fantastic experience at EE Bon Accord Aberdeen.

I tried to change from Giffgaff to EE online but things went wrong.  I made an appointment at the above EE store to attend at 1200 on Sunday 19th July 2026.  I arrived early by 15 minutes but was attended to straight away by a lovely gentleman who i ...

Quaigh by • Visitor
  • 11 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile app

I am having problems loggin to my mobile app. I have tried uninstalling and reinstalled the app 5 times. I have also tried resetting my password and given security codes to sign in yet when I try it on my mobile app it stops me getting in then return...

DJGAZZA by • Established Contributor
  • 137 Views
  • 9 replies
  • 0 kudos

Removing loyalty discount with fandf

I have been a long-standing customer of Orange and now EE, but unfortunately my recent experience has left me extremely disappointed and frustrated.I upgraded to a SIM-only contract through the EE app and kept screenshots/photos of the upgrade detail...

Broadband e-mail not arrived

I signed up for EE Broadband last week, the hub arrived yesterday but I have not received a welcome email with my account number and login details.  Please can someone help?  I can’t access it through my app either. I am concerned my e-mail address h...

H51 by • Visitor
  • 23 Views
  • 2 replies
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Don’t miss the 2026 Men's UEFA Champions League Final

  The biggest night in European football is nearly here and it’s one you won’t want to miss. TNT Sports subscribers can watch as PSG take on Arsenal, live from 3pm on TNT Sports, via the TV Guide (TN...

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