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Bill issues

I cannot access my broadband bill in any capacity, not through the app the website or through the phone.

Payment purchase ID

Hi, I have made a payment for my contract bill and need a payment reference ID. I cant seem to find one anywhere. There isnt anything in my confirmation email and I dont see anything on the website or the app. Am I jist looking in the wrong areas? If...

Resolved! FW500 - Emergency Back UP Telephone

I have just become the proud owner of a FW500 telephone.  This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...

JoRo1948 by • Contributor
  • 2492 Views
  • 6 replies
  • 1 Helpful

roaming not working slovenia

Many, many times I have used 'roam like home' or whatever it's called to get voice and data roaming in EU for 1, 3, 7 days. This trip, as usual, touch down in Slovenia and I receive the text message instructing me to text ROAMEU7D to 150 for a week o...

Resolved! Digital Voice phone number

I've just been checking my order progress, and found that I appear to have been allocated a new phone number for Digital Voice. I'm supposed to be migrating from an analogue PSTN line, currently with Plusnet, and taking the current number with me.I'm...

Jaggies by • Contributor
  • 296 Views
  • 5 replies
  • 4 Helpful

BBC1 Sound an vision out of sync - Day 2

HiSecond day of sound & vision for BBC One being out of sync when selected from TV guide - ALL other channels are absolutely fine. BBC One is ok on the iPlayer. I have done everything suggested - sound sync, resets, restarts etc but no success yet.I ...

Groucho2 by • Investigator
  • 1458 Views
  • 22 replies
  • 7 Helpful

iPhone Full Works - Friends and Family

I have recently come out of contract, and currently I am technically unable to upgrade my phone to a SIM-only plan while also using a Friends & Family discount code.The reason I like my current plan is because it allows me to travel internationally w...

Signal issues

I’m new to EE after being with O2 network for years, I am beginning to regret my decision as the signal is very poor and at times I can’t get a connection at all, I’m missing important calls 

MRSMT1 by • Visitor
  • 23 Views
  • 1 replies
  • 0 Helpful

Resolved! nintendo switch 2 bundle online codes already been used

i recently ordered and received the nintendo switch 2 bundle with 24 months switch online, express memory card and donkey kong gameafter setting up the console and signing in went to use the code cards given, but receive an error after typing stating...

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Win a Pair of Tickets to the Emirates FA Cup Final

Fancy being there for one of football’s biggest moments? We’re giving you the chance to win a pair of tickets to the Emirates FA Cup Final- live at Wembley Stadium, connected by EE. Feel the atmospher...

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Great news, EE wins again!

RootMetrics has named EE the UK's number one mobile network, based on more than 5.7 billion test samples collected across cities, towns, rural areas, roads and rail routes. Best for streaming and gam...

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