Community Activity

Resolved! Smart hub and bridge mode

Hi All. Been an EE customer for ever. We had FTP installed and EE couldnt provide a service where we kept our phones, so we moved to BT. When i signed up, i told them i was using my own router and BT said the could accommodate this...Turns out they c...

Markvk by Investigator
  • 5893 Views
  • 14 replies
  • 3 Helpful

Appalling customer service

Rubbish customer service after been a loyal customer for ten years! Put a complaint in but can’t tell me how long it will take to resolve or speak to anyone in complaint department. Great…… roll on leaving 

Add ons page not working

I have outstanding credit however I’m unable to purchase add ons as the page states it’s not working

Gps3 by Explorer
  • 29 Views
  • 3 replies
  • 0 Helpful

4GEE Router

Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...

jockwav1 by Established Contributor
  • 62 Views
  • 4 replies
  • 1 Helpful

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

Amazon Fire Tv new wifi cannot connect to EE

I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...

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Karen207 by Valued Contributor
  • 1013 Views
  • 102 replies
  • 50 Helpful

EE what on earth

I’m trying to play on my ps5 with my partner he  is on his and the lag is unbearable cannot cope as your service is a joke you charged me for my landline  number that you failed to get running it took you 6months to get it to work and setup direct de...

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