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Is there an outage in Marlborough UK?

MRP7
Explorer

Since 13th May 24 lunch time there is no EE signal in Marlborough Uk … anyone else having similar problems?

12 REPLIES 12
JimM11
Brilliant Contributor
Brilliant Contributor

@MRP7 Link to the service checker below for broadband and mobile.

Service status in your area (ee.co.uk)

XRaySpeX
EE Community Star
EE Community Star

@JimM11 : That doesn't work for BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

@XRaySpeX Works fine for me, checks status of mobile and broadband, then can select either link to go further?

XRaySpeX
EE Community Star
EE Community Star

@JimM11 : Never has done for me.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

The link btw gives following error:

This service isn’t working right now

anyway…apparently 1 of the 3 masts that serve Marlborough is ‘out at the moment’ …. I just have to wait for the engineers to fix. Luckily I have another internet connection I can use….

Mustrum
EE Community Star
EE Community Star

I suspect that is another feature for New EE customers only!

 

We can’t check our broadband network right now

 

Updated on 14 May 2024 at 10:42 AM

 

There’s a problem with this service. Try again later.

XRaySpeX
EE Community Star
EE Community Star

That's what I get, but Home Broadband is not served by masts. Are you on mobile broadband?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

@Mustrum Would say i was a New EE broadband + Mobile customer since March24, and as picture will show able to check both mobile and broadband services.... Will in future or put available for New EE Customers with regard to link good advice Mustrum thanks. 

XRaySpeX
EE Community Star
EE Community Star

@JimM11 : What picture?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP