Community Activity

Resolved! BT broadband full WiFi transfer to EE 1.6gbps

BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...

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Ee perk deactivated

My ee perk account has been deactivated as I did not do the registration in time. Is there anyway this can be sorted to get the EE perk codes? I have called 150 and there is no option to speak to anyone about it.Sophie 

Add ons

A month or so ago I activated some add ons including free apple music. In the end I didn't get around to activating this and now I can't find the code that was texted to activate this add on Any ideas how I can get this set up now? Thanks  

website is so bad

Trying to navigate my way around the ee website is proving to be utterly irritating.  Some pages I go to aren't working at the moment.  I've cleared cookies as suggested and still it continues.  I really do wish ee would improve the website.  It's al...

PollyBag by Investigator
  • 1455 Views
  • 25 replies
  • 16 Helpful

Link business phone to personal account

Hello,I’ve been provided with a business phone on a business contract and I was told I could pick n inclusive benefit from a list of options.In order to pick my inclusive benefit, I created an ee account and tried to link my business phone. I get the...

Paolo66 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Coverage in Stanley

Update: 19 January 2024 Over the past month, our engineers have accessed the area and completed designs and surveys of the area and submitted these to the site provider for approval. Pending a positive outcome from the surveys and designs, we will be...

Leanne_T by EE Community Support Team
  • 2135 Views
  • 21 replies
  • 11 Helpful

EE text threatening disconnection for non-use

Just received a text message to inform me that as I haven't made a chargeable call / text within the last 6 months, EE are going to cancel my remaining credit and disconnect me within 3 months. I'm in my account portal online right now and can see th...

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