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NHS Perks “Code not valid”

Hi, I’ve tried X2 codes generated using the perk portal to use when upgrading my phone but every time I try it says “voucher not valid”. I’ve checked for spaces, I’ve tried typing it in rather than copying & pasting, I’ve tried entering a random word...

Tonks93 by • Visitor
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changing direct debit

Hi I have logged on and changed the account for my direct debit. However it hasn't changed the direct debit for the device payment, what do I do please?

Moyna2 by • Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

EE NHS discount code not working

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

Frabbit1 by • Explorer
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  • 18 replies
  • 1 Helpful

Data issue

Hello,when I upgraded the operative said I would be receiving double data but I don’t think it has been added to my account and my data has run out this month. Can you check this please?kind regardsDavid Williams 

DW2812 by • Visitor
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  • 1 replies
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New EE customer - cannot make calls

Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?

TomRL by • Explorer
  • 25 Views
  • 3 replies
  • 0 Helpful

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by • Established Contributor
  • 1049 Views
  • 51 replies
  • 3 Helpful
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