Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1895955members
1155291posts

Featured Posts

Community Activity

Sign In to Post

EE MOBILE NETWORK THE WORST

EE MOBILE NOT TO BE RELIED UPON ANYMORE! I  wish to express extreme dissatisfaction with EE Mobile Network Service. I take their unprofessional service with a pinch of salt now that their ZERO BAR status has been the frequent  display on my cellphone...

JiLF by • Established Contributor
  • 436 Views
  • 11 replies
  • 4 Helpful

changing direct debit

Hi I have logged on and changed the account for my direct debit. However it hasn't changed the direct debit for the device payment, what do I do please?

Moyna2 by • Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

EE NHS discount code not working

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

Frabbit1 by • Explorer
  • 1049 Views
  • 18 replies
  • 1 Helpful

Data issue

Hello,when I upgraded the operative said I would be receiving double data but I don’t think it has been added to my account and my data has run out this month. Can you check this please?kind regardsDavid Williams 

DW2812 by • Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

New EE customer - cannot make calls

Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?

TomRL by • Explorer
  • 24 Views
  • 3 replies
  • 0 Helpful

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by • Established Contributor
  • 1049 Views
  • 51 replies
  • 3 Helpful

Two factor authentication Abroad

I am trying use 2 factor authentication to log onto something but I cannot receive texts or calls abroad. How do I fix this. When I try to call helpline abroad the call fails to go through

Load more

Latest from our Blog

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

202 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

51 Comments

Introducing Pixel 8 and Pixel 8 Pro

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...

75 Comments
More